Not resolved
Customer service

Do not purchase this flooring! I had it installed by a professional installer and it is full of chips.

The person who looked at it from Congoleum said it was the fault of my husband and I!!! I don't know how because I don't drop cast iron pans or anything else on it! We paid a very good amount of money for this floor and I thought it would be a great addition to our home. Not so!

I am embarrassed to have it in my kitchen and am hopeful to have it replaced in 2017.

It is only 5 or 6 years old! This should never have occurred and will not purchase a Congoleum product again.

Product or Service Mentioned: Congoleum Kitchen Tiles.

Reason of review: Poor customer service.

Monetary Loss: $6000.

Preferred solution: Full refund.

I didn't like: Customer service.

Company wrote 0 private or public responses to the review from Jan 10, 2017.
Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment

You May Also Like