We did our entire house in Congoleum Duraceramic Pure White in 2013. Since then, we have experience numerous dents and scratches and have thus far replaced 24 tiles.
Looking at the web, we see lots of complaints about this product and that Congoleum has refused to acknowledge any responsibly blaming the home owner for all issues. This is wrong. Dropping a lightweight spoon on the tile should not cause a hole in it. Live and learn.
Do not buy this product.
It looks nice at first, but just is not at all durable. If you look on line, you will see that there is a class action law suit against Congoleum for this product and a law firm, Morgan and Morgan, will investigate your claim and see if they can help you.
Review about: Congoleum Floor Tiles.
Reason of review: Bad quality.
Monetary Loss: $10224.
Preferred solution: Let the company propose a solution.