Not resolved

The picture shows the wear from five years of use in a residence.I installed the tiles and they do work as advertised they are warmer than normal tile and look nice.

They were installed minus the grout lines. Now for the ugly, the sealer does not stay attached tot he tiles after about 1 year and you have to completely seal all the tile lines again. The wear through is horrendous see pictures. I have included pictures of the two extra tiles I kept to prove the manufacture date and show what they look like new.

They do not respond to my warranty claims at all.

Even though I have the original box.If you want to get sucked int o wasting your money like me then buy these if not stay away.

I liked: Warm floor.

I didn't like: Poor durability, Top layer washes away to visible white background, Customer service, Getting no answer from them.

Review #1023515 is a subjective opinion of a user.

Value for money
Customer service
Product or Service Quality
Price Affordability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Advertised vs Delivered
Reason of Review / Monetary Loss Bad quality / $3000
Preferred solution The 12 worn tiles replaced plus a few extra for future wear as they do not wear as advertised.

Had an Experience with Congoleum?

Write a review


Comment as anonymous or
Terms of Service
Post Comment
Be the first to start a discussion

You May Also Like

Behr - Paint is peeling off my deck & looks disgusting very upset took a long time to do Behr "I cleaned the decks with cleaner waited 48 hours then swept the deck before painting. The decks were painted one coat let dry over night then 2nd coat applied, one..." Read more Behr decck stain Behr "During the very hot 2016 summer, I needed to restain my pool deck. I bought Behr Waterproofing Wood Stain, Terra Cotta color, with 5 years decks guarantee. I followed all..." Read more Congoleum Duraceramic Flooring is Horrible Congoleum "I replaced my flooring in July 2011 with Duraceramic because I was told it was extremely durable and had a great guarantee. Six months later the top layer of the..." Read more Behr - Peinture DECKOVER Béton tour de piscine écaille de partout. Behr "Au mois de mai 2015, la Cie SOS Béton, de Victoriaville a sablé et appliqué votre produit -143 sur le contour de béton de ma piscine, cette peinture s'enlève de..." Read more CLASS ACTION LAWSUIT AGAINST ACORN STAIRLIFTS Acorn Stairlifts "If you own an outdoor Acorn stairlift, an Acorn 130 or 180 from 2014 or newer you can qualify to be part of a class action lawsuit against Acorn Stairlifts...." Read more Open Range Rv - New unit bought 4 months ago.  Been in shop whole time Open Range Rv "On 3/14/17 our family (four kids 3 7 yrs old) bought our 1st large purchase outside of our home. It was also the 1st time that we purchased anything brand..." Read more Del Webb By Pulte Homes - I am not a Pissed Consumer and I would buy another Pulte Home Del Webb By Pulte Homes "We bought a Pulte home in a 55+ community and are very pleased with the purchase and follow up of any problems. Yes, there were a few issues but Pulte..." Read more Toyo Tires - My life was in danger. Toyo Tires "The only symton was my car was bouncing- I thought it was a problem with my hydrolic system. I bought this tire 225/55R17 10/2013 to replace a rear passenger tire...." Read more