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1.8 Based on 11 reviews
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  • Customers like
    • Warm floor 5
    • Initial appearance 3
    • Response to complaint 1
  • Customers don't like
    • Poor durability 8
    • Rapid wear 6
    • Pits and dings easily 4
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We had Duraceramic installed in our kitchen in 2006. We are empty nesters, but we do entertain frequently. Within days, we had a big gouge in one of the tiles, a workman dropped a knife, or tool, and chipped the tile. Then, I noticed each time I cleaned the floor another chip, gouge, scrape, etc. Now my floor looks horrible. I would not recommend this product to anyone. Also, the grout was supposed to be a special blend that would not get... Read more

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Have been trying to resolve a problem with the Duraceramic flooring. The corners of many of the tiles have chipped off, leaving white chip marks. After weeks of trying, finally got someone on the phone who did send me a complaint report to fill out and return along with pictures of the flooring. Six weeks later, I call and they can't find my report. They promise to call me back later that day or the next morning. Of course, they did not! Have... Read more

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We installed DuraCeramic and I really wish we would have gone with cheap linoleum. I can't justify replacing it but it is terrible. I don't even have kids in the home dropping stuff on the floor and there are about 1000 chips in the floor. Totally disgusted and it is not worth the money. The flooring supply store replaced some tiles that were really bad. The texture of these tiles is different but the outcome is the same. They still chip... Read more

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Congoleum Duraceramic Kitchen Tiles Review from Calverton, New York
1 of 3

Put this floor down in 2009. Followed manufacturers instructions exactly. Started showing wear in 3 years. Now it looks like a floor from a rental in the projects! Big patches worn through to the white substrate in front of my sink and refrigerator, grout coming out, and broken corners. Worst product I have ever used! Read more

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Have had this floor for 2 yrs. No problems at all. If you have problems go back to installer. Check very specific installation instructions and if you did it yourself you probably screwed it up. This stuff is great.

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We spent 5000.00 to have this lifetime flooring put in thinking we would never have to replace it. We have chips, peels, scratches and dents. It is awful to try to clean. Do not buy this waste of hard earned money! Read more

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We purchased Duraceramic in 2008 and the floor is horrible. We used some inheritance money to put in our beautiful new floor, which chips, scratches, dings, and is rubbing off om edges. It is from our entry way thru the hall, bathroom, dining room and kitchen. I have tried to contact Congoleum several times with no response. I just want our money back so we can put in a new floor. 8 years we have not been happy!!! Very Unhappy Consumer. Read more

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I e-mailed them twice on their website, then called them and tried to leave a message. On one of my attempts I discovered their message machine is defective. If they care to do business, they should try to e-mail or call themselves to see what their customers encounter. If my telephone message was actually recorded, they didn't bother to answer my very simple question. Unfortunate, since I like their Duraceramic tiles and merely wanted to... Read more

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Congoleum Duraceramictiles are a bad product
1 of 2

We had Congoleum Duraceramic tiles professionally installed in our kitchen seven years ago and after two years noticed white wear marks in areas. A dropped fork can dent tile. We had two tiles replaced near kitchen sink because of wear marks and dent two years after install. More & more white wear marks that look like white paint, but was actually chipping wear marks. Two more tiles were replaced on January 6, 2016 because of white wear marks.... Read more

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My issue is the same as most of the other reviews that I have read. The floor has been in for four years and there are many black spots from where something has dropped or............ We are a retired couple with no kids or pets running around. When it was first installed, it looked very nice. However after the first six months when the spots began to appear, I would NOT recommend this product to anyone and have discouraged friends and... Read more

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